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I am not able to open my website through firefox

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  • Ultima risposta di cor-el

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I am not able to open my website through firefox browser, i dont know what is the matter. Website link is. http://thelifesugar.com/ guide me how to open it.

I am not able to open my website through firefox browser, i dont know what is the matter. Website link is. http://thelifesugar.com/ guide me how to open it.

Tutte le risposte (2)

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Hi

Apologies for the delay in coming back to you on your question.

I have had a look and have been able to open the site myself. Is it now working fine for you?

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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window