Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox crashes

  • 2 risposte
  • 1 ha questo problema
  • 7 visualizzazioni
  • Ultima risposta di mewsic

mewsic
mewsic
more options

Firefox crashes every time I start it, even in safe mode, Here is the Crash ID for the most recent attempt to start:

Crash ID: bp-1e0ed19e-6e3b-4087-ad61-c06e82170131

Firefox crashes every time I start it, even in safe mode, Here is the Crash ID for the most recent attempt to start: Crash ID: bp-1e0ed19e-6e3b-4087-ad61-c06e82170131

Tutte le risposte (2)

philipp
philipp
  • Moderator
more options

hi mewsic, thanks for providing a crash id. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.

i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox

mewsic
mewsic Utente che ha posto la domanda
more options

Yes! Forcepoint was recently added to my Corporate desktop.

(

Thanks for the swift response.