We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox stops responding and just keeps buffering. I have to close it down and reopen it to use it again. FF48 OK but not FF49 or FF50.

  • 21 risposte
  • 3 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di supportneeded

more options

FF48 was working well. I updated to FF49 and experienced the first episodes of FF not responding. Didn't change anything but just rolled back to FF48. All was fine again. When FF50 released, I updated and experienced the same thing -- FF not responding. Again, did not change a thing but rolled it back to FF48 and all is fine again.

FF49 and FF50 go into this unresponsive mode after I either view a flash program or view something on YOUTUBE. Again -- this does not happen in FF48.

This "not responding" registers as an application hang in the windows system -- event id 1002. It does not show up as a crash and does not generate a crash report.

I am running in Windows 10 64bit.

FF48 was working well. I updated to FF49 and experienced the first episodes of FF not responding. Didn't change anything but just rolled back to FF48. All was fine again. When FF50 released, I updated and experienced the same thing -- FF not responding. Again, did not change a thing but rolled it back to FF48 and all is fine again. FF49 and FF50 go into this unresponsive mode after I either view a flash program or view something on YOUTUBE. Again -- this does not happen in FF48. This "not responding" registers as an application hang in the windows system -- event id 1002. It does not show up as a crash and does not generate a crash report. I am running in Windows 10 64bit.

Tutte le risposte (1)

more options

Application hangs again -- so much for anything fixed. Afraid to roll back to FF48 due to security issues.

Back to Chrome which behaves.

  1. 1
  2. 2