We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox goes straight to crash report. No Firefox folder in Applications Support.

  • 1 risposta
  • 1 ha questo problema
  • 2 visualizzazioni
  • Ultima risposta di philipp

takicat
takicat
more options

On my partners computer Firefox goes straight to Crash Report and is stuck in an endless loop. I have tried a clean reinstall and the same thing happens. Profile Manager does not seem to exist anywhere on her system. I cannot find any folders or files with the word profile.

In the Old Firefox Data folder I found this.

On my partners computer Firefox goes straight to Crash Report and is stuck in an endless loop. I have tried a clean reinstall and the same thing happens. Profile Manager does not seem to exist anywhere on her system. I cannot find any folders or files with the word profile. In the Old Firefox Data folder I found this.

Tutte le risposte (1)

philipp
philipp
  • Moderator
more options

hi, in case your partner's computer is a mac, please see if Crashes on startup after the update to Firefox 46 on OS X can help.