We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

How can I recover my bookarks?

  • 1 risposta
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di the-edmeister

Lostanastacia
Lostanastacia
more options

I turned on sync today on my computer and after that lost all my new bookmarks, since I created account on sync and turned off it couple monthes ago. Also all bookmarks returned to the previous long time ago sync...

I turned on sync today on my computer and after that lost all my new bookmarks, since I created account on sync and turned off it couple monthes ago. Also all bookmarks returned to the previous long time ago sync...

Modificato da Lostanastacia il

Soluzione scelta

Sorry that happened to you. Sync wasn't intended to be turned on and then off, only to be turned on months later.

For now Disconnect from Sync and then Restore a Bookmarks Backup from the before you turned Sync back on. And before you reconnect to Sync reset your Firefox Account / Sync Password to flush the old, corrupt data from the Sync server.

See this - Restore a Bookmark Backup.

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (1)

the-edmeister
the-edmeister
  • Moderator
more options

Soluzione scelta

Sorry that happened to you. Sync wasn't intended to be turned on and then off, only to be turned on months later.

For now Disconnect from Sync and then Restore a Bookmarks Backup from the before you turned Sync back on. And before you reconnect to Sync reset your Firefox Account / Sync Password to flush the old, corrupt data from the Sync server.

See this - Restore a Bookmark Backup.