Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Hi, I do not remember my masterpassword. How can I reset it?

  • 2 risposte
  • 3 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di vilevi

vilevi
vilevi
more options

I do not remember when, but I must have set a Master password on Firefox. I've tried all the possible passwords that I might have used, but nothing worked. Did reinstall the browser and still has all the data plus the Master password stored and asking for. I do not care if I loose the data stored, but I need to install a certificate and - no way - it wants a Master password for Firefox. I work on Mac OS X and I Do know the master pass of it and the one for that particular certificate. But not the one for Firefox - it turn out a big problem for me!!! Is there a way to disable it ?

I do not remember when, but I must have set a Master password on Firefox. I've tried all the possible passwords that I might have used, but nothing worked. Did reinstall the browser and still has all the data plus the Master password stored and asking for. I do not care if I loose the data stored, but I need to install a certificate and - no way - it wants a Master password for Firefox. I work on Mac OS X and I Do know the master pass of it and the one for that particular certificate. But not the one for Firefox - it turn out a big problem for me!!! Is there a way to disable it ?

Soluzione scelta

hi vilevi, please refer to Reset your Primary Password if you've forgotten it in this case.

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (2)

philipp
philipp
  • Moderator
more options

Soluzione scelta

hi vilevi, please refer to Reset your Primary Password if you've forgotten it in this case.

vilevi
vilevi Utente che ha posto la domanda
more options

Thanks a lot, Philip! That helped. Have a best one!