Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

add-ons are removed themselves on windows 10 x64 TH2 (build 10568)

  • 1 risposta
  • 1 ha questo problema
  • 6 visualizzazioni
  • Ultima risposta di FredMcD

more options

after I updated windows10 to build.10568, firefox add-ons are removed themselves everytime I reboot my pc.

this never happened for several years since I started using firefox. (from win7, 8.1 to 10, on 4 different PCs)

I tried turning on w10's administrator account, formatting system partition and clean installing the OS, using latest beta version of firefox.

Nothing changed.

is there any clue?

after I updated windows10 to build.10568, firefox add-ons are removed themselves everytime I reboot my pc. this never happened for several years since I started using firefox. (from win7, 8.1 to 10, on 4 different PCs) I tried turning on w10's administrator account, formatting system partition and clean installing the OS, using latest beta version of firefox. Nothing changed. is there any clue?

Tutte le risposte (1)

more options

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":