Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Refresh after Windows10 looks like old Firefox; all FF pages look "safe mode" and other issues.

  • 4 risposte
  • 2 hanno questo problema
  • 3 visualizzazioni
  • Ultima risposta di ErnaSheree

more options

Hello,

I recently downloaded Windows 10 and noticed FF going really slow. So somehow I refreshed it. I knew it would erase certain bits of data, but I am now unable to reset things.

It looks like an older version. When I go to any FF page, everything appears in a list. I can't choose a new theme, for example, b/c the Mozilla page can't show graphics. Also, I'm typing this in Chrome b/c there's no text box when I open this page in FF. I do not want to go back to Chrome.

Thank you!

Hello, I recently downloaded Windows 10 and noticed FF going really slow. So somehow I refreshed it. I knew it would erase certain bits of data, but I am now unable to reset things. It looks like an older version. When I go to any FF page, everything appears in a list. I can't choose a new theme, for example, b/c the Mozilla page can't show graphics. Also, I'm typing this in Chrome b/c there's no text box when I open this page in FF. I do not want to go back to Chrome. Thank you!
Immagini allegate

Soluzione scelta

thanks, in this case please disable https scanning within avast, since it's known to cause various problems:

  1. Open the Avast dashboard on the affected system.
  2. Select Settings from the left sidebar menu.
  3. Switch to Active Protection.
  4. Click on Customize next to Web Shield.
  5. Uncheck the "Enable HTTPS Scanning" option and click ok.

http://www.ghacks.net/2014/10/31/avasts-https-scanning-interferes-with-firefox-and-other-programs/

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (4)

more options

hi ErnaSheree, what security software are you using on that system?

more options

The free version of Avast.

more options

Soluzione scelta

thanks, in this case please disable https scanning within avast, since it's known to cause various problems:

  1. Open the Avast dashboard on the affected system.
  2. Select Settings from the left sidebar menu.
  3. Switch to Active Protection.
  4. Click on Customize next to Web Shield.
  5. Uncheck the "Enable HTTPS Scanning" option and click ok.

http://www.ghacks.net/2014/10/31/avasts-https-scanning-interferes-with-firefox-and-other-programs/

more options

That fixed it. I would never have figured that out. Thanks so much!

Modificato da ErnaSheree il