Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox crashes

  • 1 risposta
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di philipp

more options

Upon trying to start up Firefox 40.0, 40.0.2, or 40.0.3, it shows the main window for approximately two seconds and then crashes, showing the crash reporter. It crashes in safe mode the same way. The crash report shows: Crash ID: bp-7bbba0b3-7e95-4e8b-98f4-a4db02150828

Clean uninstalls and reinstalls of any version of 40 does not help. This affects all Windows PCs in our organization, they all have the same issue. Version 39.0.3 and earlier work without issue.

Upon trying to start up Firefox 40.0, 40.0.2, or 40.0.3, it shows the main window for approximately two seconds and then crashes, showing the crash reporter. It crashes in safe mode the same way. The crash report shows: Crash ID: bp-7bbba0b3-7e95-4e8b-98f4-a4db02150828 Clean uninstalls and reinstalls of any version of 40 does not help. This affects all Windows PCs in our organization, they all have the same issue. Version 39.0.3 and earlier work without issue.

Tutte le risposte (1)

more options

hi, unfortunately this seems to be an issue with websense endpoint on those devices interfering. for more background on this you can also go through the comments in bug 1181091.