Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

After updating to Win 10 Firefox fails to connect to the internet why?

  • 1 risposta
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di cor-el

rt66west
rt66west
more options

I just finished updating from win 7 to win 10. But now Firefox cannot connect to the internet, edge can. I have Norton 360 installed. Firefox does load but only displays a blank page. Cannot get it to go out to a known website. Or do a search.

I just finished updating from win 7 to win 10. But now Firefox cannot connect to the internet, edge can. I have Norton 360 installed. Firefox does load but only displays a blank page. Cannot get it to go out to a known website. Or do a search.

Tutte le risposte (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: