Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Get permission to download files to SD card

  • 1 risposta
  • 2 hanno questo problema
  • 2 visualizzazioni
  • Ultima risposta di Roland Tanglao

Name1234
Name1234
more options

How do I complete the process needed to download files to my SD card using Firefox?

I followed the procedures here: https://support.mozilla.org/en-US/questions/1012963 "How can I change the default save location to SD?" and everything seemed to go smoothly.

However, now when I try to download a file, Firefox says:


Download Error

"/storage/external_SD/[folder name]/[filename] could not be saved, because you cannot change the contents of that folder.

Change the folder properties and try again, or try saving in a different location."


How do I do this?

How do I complete the process needed to download files to my SD card using Firefox? I followed the procedures here: https://support.mozilla.org/en-US/questions/1012963 "How can I change the default save location to SD?" and everything seemed to go smoothly. However, now when I try to download a file, Firefox says: Download Error ------------------------------- "/storage/external_SD/[folder name]/[filename] could not be saved, because you cannot change the contents of that folder. Change the folder properties and try again, or try saving in a different location." How do I do this?

Tutte le risposte (1)

Roland Tanglao
Roland Tanglao
  • Moderator
more options

Hi Name1234

Some questions to help us help you:

  1. What version of Android OS are you using (Kitkat 4.4, Jellybean 4.1-3, Lollipop 5) and what model of phone or tablet? Is your phone or tablet rooted?
  2. The procedure at https://support.mozilla.org/en-US/questions/1012963 may only work for those with rooted phones or tablets but I don't recommend it. It's error prone and not supported by Mozilla. Instead I recommend using the built-in Android file manager to move the downloaded files to the SD card.
  3. If the above doesn't help, please let us know what you did exactly, what happened and what you expected

Cheers!

...Roland