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My e-mails are being deleted not by me and are not appearing in my deleted folder, how do I sort this?

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malpet
malpet
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my e-mails are disappearing after 1 week, but my deleted folder is empty. I have logged on to my web mail and it says all my folders are empty. No in box, sent or deleted. talktalk helpline was no help at all. can anyone help me?

my e-mails are disappearing after 1 week, but my deleted folder is empty. I have logged on to my web mail and it says all my folders are empty. No in box, sent or deleted. talktalk helpline was no help at all. can anyone help me?

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Gnospen
Gnospen
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first see what your server settings are. how do you treat a deleted email. second see what your inbox folder settings are Do you delete messages older than 14 days?