I just did an update on my Firefox browser and I keep getting a popup saying new version available I don't understand why.
I got three popups saying a new version of Firefox was available so I went to Mozilla.org and did an update. Why am I still getting messages to update? Here is the address of the popup
(http://updatenowpro.com/su/01/e2e1a8001debd26f011d01e157515ecef776e73334e56d4bc8d9643ce81888ff:1402628498/?sid=104185&uid=1957510774&filename=update_setup&b=td4c0pvl)
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That's no an official Mozilla website. Ignore messages like that.
That didn't tell me anything I didn't already know. Thanks.
As you are running Firefox 31, you appear to be on the Beta update channel (Help > About).
You can find the full version of the current Firefox 30.0 release in all languages and for all Operating Systems here:
You can do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
You can sent a report to The FBI via their web site Internet Crime Complaint Center (IC3) {web link}
You can also report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery
Help us safeguard Mozilla’s trademarks by reporting misuse {web link}