Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My internet service provider wants me to clear history every time I access my email.

more options

My ISP is Optimum aka Cablevision. All of a sudden after years of service, I am told that I need to clear my browser history each time I access my email (or go to Internet Explorer). Does this make sense to you? Have you heard this complaint before regarding Optimum?

My ISP is Optimum aka Cablevision. All of a sudden after years of service, I am told that I need to clear my browser history each time I access my email (or go to Internet Explorer). Does this make sense to you? Have you heard this complaint before regarding Optimum?

All Replies (6)

more options

I have never heard of this before.

Please ask your internet service provider why this is required.

I would contact them for you, via chat or email, but an account is required.

Edeziri site na Wesley Branton

more options

A possibility could be to access that email page in a Private Browsing mode window.
In Private Browsing mode Firefox doesn't keep any data, so there is no data stored permanently on disk.

more options

Thanks for the suggestion. What is the menu path that I take to activate "private browsing"?

more options

Asịsa Ahọpụtara

more options

Did your ISP explain why they wanted you to delete your history?