When I try to log in from desktop I get "Connection Refused" message. How do I fix this?
I tried to activate Mozilla Firefox today using the normal & routine method, clicking on the Firefox Icon. Each time I tried I got the same message "Connection Refused". I went to the Firefox site and read the message regarding disabling Java, so I opened ADD ONS and Plug Ins and disabled Java. Still no change, so I shut down and restarted my computer. I keep getting the same Connection Refused message.
What needs to be done to restore Firefox?
Asịsa ahọpụtara
The advice you provided resolved the problem. Thank you jscher200. dgreen6603
Gụọ azịza a na nghọta 👍 1All Replies (2)
Another user also reported a problem with the AT&T Yahoo home page in the past few minutes. When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:
- right-click and choose View Page Info > Security > "View Cookies"
- Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?
Asịsa Ahọpụtara
The advice you provided resolved the problem. Thank you jscher200. dgreen6603