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I ype in a new web site in address bar. Press enter, nothing happens? Went to internet expl;orer and tried. It worked. Uninstalled Mozilla two times. reinstalled. Still address bar does not go to new site. What am I doing wrong?

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I type in a new web site into the address bar. Press enter. Wait. Wait. type in the same new web site in search bar. It goes right away. Uninstalled Mozilla two times. Reinstalled it. Tried to go to a new web site. pressed enter. Nothing. What am I doing wrong? Tried this procedure in Internet Explorer and the new address was excepted.

I type in a new web site into the address bar. Press enter. Wait. Wait. type in the same new web site in search bar. It goes right away. Uninstalled Mozilla two times. Reinstalled it. Tried to go to a new web site. pressed enter. Nothing. What am I doing wrong? Tried this procedure in Internet Explorer and the new address was excepted.

Asịsa ahọpụtara

Hi markehrmann,

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

Hopefully this helps!

Gụọ azịza a na nghọta 👍 0

All Replies (3)

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Asịsa Ahọpụtara

Hi markehrmann,

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

Hopefully this helps!

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AVG Safe Search has been reported to cause that problem, disable or uninstall that add-on if you have it installed.

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Thanks, Problem is solved - RUN fire fox in safe mode. I appreciate your help very much.

Mark Ehrmann