Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have block pop-ups on but since the last update I keep getting a survey pop-up everytime I open a new tab

  • 1 nzaghachinzaghachi
  • 8
  • 1 view
  • Nzaghachi ikpeazụ nke cor-el

more options

I have block pop-ups on but since the last update I keep getting a survey pop-up everytime I open a new tab - and another for epic something how can I stop that annoying pop-up? Elaine Mitchell

I have block pop-ups on but since the last update I keep getting a survey pop-up everytime I open a new tab - and another for epic something how can I stop that annoying pop-up? Elaine Mitchell

All Replies (1)

more options

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).