Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Email attached file extension ashx instead of doc or docx

  • 1 nzaghachinzaghachi
  • 80
  • 17 views
  • Nzaghachi ikpeazụ nke mluna

lwsmith1
lwsmith1
more options

The email attachments are Word documents -- doc or docx. When the download box appears the document is labeled as attachment.ashx instead of the document name with the docx ending. Must then browse through the program files to Microsoft office to properly open the file. The original file name is lost.

The email attachments are Word documents -- doc or docx. When the download box appears the document is labeled as attachment.ashx instead of the document name with the docx ending. Must then browse through the program files to Microsoft office to properly open the file. The original file name is lost.

All Replies (1)

mluna
mluna
more options

Hi,

I'm sorry you are having this problem, here is another post about the same problem, where the cause of the problem is described: https://support.mozilla.com/en-US/questions/894442

A bug has been filed to track resolution of the issue here, because a true fix isn't yet available: https://bugzilla.mozilla.org/show_bug.cgi?id=703015

I apologize for the inconvenience.

Regards,

Michelle