Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Shortcut key to organize bookmarks no longer working - why?

more options

For some reason my shortcut key to "organize bookmarks" - the {shift + command + b} - is not working anymore. It was up until about a week ago and I have no idea what has changed.

does anyone have any ideas?

Thanks

cleaned up the formatting - eh

For some reason my shortcut key to "organize bookmarks" - the {shift + command + b} - is not working anymore. It was up until about a week ago and I have no idea what has changed. does anyone have any ideas? Thanks ''cleaned up the formatting - eh''

Edeziri site na the-edmeister

All Replies (4)

more options

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

more options

thanks for the reply the-edmeis

the problem does still occur in safe mode. I read the links and it seems like a lot of work.

Do you have any gut feel of what it might be so I can start there?

thanks

more options

Do you still see that shortcut key if you open the Bookmarks menu?

On Mac the menus are maintained by the OS and not by Firefox.

You can try to remove the Firefox plist file.

User > Library > Preferences > org.mozilla.firefox.plist

more options

Hi Cor-el,

Yes - I do still have the shortcut if I open the bookmarks menu.

If I remove the FF plist, will that delete my settings for preferences?

thanks