Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

imap password

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 8 views
  • Nzaghachi ikpeazụ nke david

Diane Gilman
Diane Gilman
more options

Every time I turn on my email account it asks for the imap password. I have tried every password I have and nothing works. Keep getting message "Mozilla Thunderbird (Not Responding) and I cannot use my email account. Today I have found I have 2 accounts, same email address on the same account. Where and how this has come from I don't know. I have tried to delete the second account but it will not delete. It says it is loading 286 messages and at present 40 mins later is still going this is on top of the original account I have. Can you help??? How do I get my email account running smoothly so I don't throw the whole thing out the window. I hate turning on my computer. My kindle works better than my Mozzilla account (not computer savy). HELP

Every time I turn on my email account it asks for the imap password. I have tried every password I have and nothing works. Keep getting message "Mozilla Thunderbird (Not Responding) and I cannot use my email account. Today I have found I have 2 accounts, same email address on the same account. Where and how this has come from I don't know. I have tried to delete the second account but it will not delete. It says it is loading 286 messages and at present 40 mins later is still going this is on top of the original account I have. Can you help??? How do I get my email account running smoothly so I don't throw the whole thing out the window. I hate turning on my computer. My kindle works better than my Mozzilla account (not computer savy). HELP

All Replies (1)

david
david
  • Top 10 Contributor
more options

First, to delete the account, click to 'account settings', highlight the account, and slightly blow is 'Account Actions' menu where you can delete the account. For the IMAP password, sometimes that message appears when account is not set right. Possibly, if you post screenshot of your incoming account pane, someone here may have suggestions. Thank you.

Helpful?

Jụọ ajụjụ

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.