Password manager
During the last two hours, while I was using Firefox on my PC for browsing, the password manager lost all of my passwords but three - of which I don't need two logins any more. Where are my account data and passwords? What the hell?!?
All Replies (2)
Myke, sometimes missing passwords can be retrieved using the logins-backup.json file in the Profile folder on the hard drive. Although this would need to be done sooner rather than later.
If you do not know where your Profile folder is, see here: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
To attempt password recovery:
- open your Profile folder on the hard drive
- close Firefox if it is running
- move logins.json to a backup folder
- copy logins-backup.json to a backup folder
- in the profile folder, rename logins-backup.json to logins.json
- restart Firefox
If this doesn't work then you can always exit Firefox and then restore the original two files.
Thanks TechHorse for your fast and detailled answer. Sadly, this didn't help with my issue - perhaps I was too late (I already had recovered some passwords)!?
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