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Thunderbird shows subfolders twice

alex373
alex373
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Since recently, TB has started showing subfolders twice: 

   1. Normally under the main folder
   2. As grey and italic folders under Inbox in the format Mainfolder_subfolder.

Those grey folders do not have a subscribe/unsubscribe checkbox so I cannot unsubscribe from them. Does anyone have this problem and know how to hide those grey folders?

Ubuntu 24.04.1 LTS Thunderbird 115.15.0 (64-bit)

Since recently, TB has started showing subfolders twice: 1. Normally under the main folder 2. As grey and italic folders under Inbox in the format Mainfolder_subfolder. Those grey folders do not have a subscribe/unsubscribe checkbox so I cannot unsubscribe from them. Does anyone have this problem and know how to hide those grey folders? Ubuntu 24.04.1 LTS Thunderbird 115.15.0 (64-bit)
Nseta ihuenyo ndị agbakwunyere

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Those grey folder are in italics because they are read only my guess is your phone email program is creating them as they appear to be using the _ as a folder separator which would be very unusual

Helpful?

alex373
alex373 Jụọ onye nwe ya ajụjụ
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They have only appeared quite recently although the subfolders were created years ago and mostly not on the phone. Basically, on this particular account all subfolders appear now twice on Thunderbird: as normal ones and as those grey ones and I can't find a way to hide them.

Edeziri site na alex373

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Jụọ ajụjụ

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