Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Latest Update

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 2 views
  • Nzaghachi ikpeazụ nke FredMcD

art3006
art3006
more options

The latest version of Firefox was just installed and I am now having constant crashing problems the performance is significantly worse than the previous session. How do I go back to the previous version. Note to Firefox please do not use us a your Beta testers.

The latest version of Firefox was just installed and I am now having constant crashing problems the performance is significantly worse than the previous session. How do I go back to the previous version. Note to Firefox please do not use us a your Beta testers.

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

If you don't want to troubleshoot your issue, here ya go. https://ftp.mozilla.org/pub/firefox/releases/

FredMcD
FredMcD
more options

In the address box, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support