Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Web browser is not working

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 9 views
  • Nzaghachi ikpeazụ nke cor-el

Suzi
Suzi
more options

I have been using ff for 15 years. I had to do a reiinstall of windows 10. I installed FF and can see the first page with my nominated browser, Google. When I search for a page, the address appears in the address bar but nothing happens. I have been trying this for over one hour. When I close down FF and reopen it, the first page comes up find and there was not a problem to navigate to here on your site but I still can't get to any other sites. When I click on this link it keeps coming back to this page. "We've made some educated guesses about your current browser and operating system. Show details »" Please help, I like using Firefox.

I have been using ff for 15 years. I had to do a reiinstall of windows 10. I installed FF and can see the first page with my nominated browser, Google. When I search for a page, the address appears in the address bar but nothing happens. I have been trying this for over one hour. When I close down FF and reopen it, the first page comes up find and there was not a problem to navigate to here on your site but I still can't get to any other sites. When I click on this link it keeps coming back to this page. "We've made some educated guesses about your current browser and operating system. Show details »" Please help, I like using Firefox.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.