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Automatic download on 26th January

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  • 1 nwere nsogbu anwere nsogbu a
  • 5 views
  • Nzaghachi ikpeazụ nke FredMcD

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Since the automatic download on 26th January I have no Windows 10. I cannot access it. I have no screensave picture or icons on the bottom toolbar. I cannot use the Windows Start button, so I cannot go to Settings or any other feature. The download has removed Windows completely. Help!!!! Please!!!!

Since the automatic download on 26th January I have no Windows 10. I cannot access it. I have no screensave picture or icons on the bottom toolbar. I cannot use the Windows Start button, so I cannot go to Settings or any other feature. The download has removed Windows completely. Help!!!! Please!!!!

Asịsa ahọpụtara

Start Windows in Safe Mode. Is the problem still there? https://www.bing.com/search?q=windows+safe+mode+10

Also, try to Run Diagnostics https://www.bing.com/search?q=windows+diagnostics+10

Gụọ azịza a na nghọta 👍 0

All Replies (2)

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Hi Rosalie, which automatic download do you mean exactly? And how is Firefox involved?

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Asịsa Ahọpụtara

Start Windows in Safe Mode. Is the problem still there? https://www.bing.com/search?q=windows+safe+mode+10

Also, try to Run Diagnostics https://www.bing.com/search?q=windows+diagnostics+10