Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't delete bookmarks, f does not show facebook on address bar

more options

I just realized that since yesterday, the firefox address bar won't autocomplete with I type f (facebook) but most important I right click on my toolbar bookmarks and can't delete them. I tried start with disabled plugins and didn't work. I use firefox on at least 3 devices

Integrity checks gives me this output: ``` > Task: checkIntegrity - Unable to check places.sqlite integrity: Error: Error(s) encountered during statement execution: database disk image is malformed > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task. ```

Please assist! Thank you for your time in advance

I just realized that since yesterday, the firefox address bar won't autocomplete with I type f (facebook) but most important I right click on my toolbar bookmarks and can't delete them. I tried start with disabled plugins and didn't work. I use firefox on at least 3 devices Integrity checks gives me this output: ``` > Task: checkIntegrity - Unable to check places.sqlite integrity: Error: Error(s) encountered during statement execution: database disk image is malformed > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task. ``` Please assist! Thank you for your time in advance

Asịsa ahọpụtara

synthercat said

Integrity checks gives me this output:

> Task: checkIntegrity
- Unable to check places.sqlite integrity: Error: Error(s) encountered during statement execution: database disk image is malformed

I'm sorry to hear about this. If you haven't already, I always suggest first doing a normal shutdown and restart of Windows to make sure this isn't simply an issue of a locked file.

The usual approach to a malformed database file is to remove it and let Firefox start from scratch. Your history will be lost, but Firefox will attempt to restore your last automatic bookmark backup. Sync is a factor here, since I don't know how Sync will merge the restored bookmarks and what is in your account. You might want to wait for a volunteer more familiar with Sync to comment on that.

Gụọ azịza a na nghọta 👍 0

All Replies (3)

more options

Hi synthercat, please ignore the fake support email address someone is spamming here. A genuine community support volunteer will reply in this thread. https://support.mozilla.org/questions/1289063

more options

Asịsa Ahọpụtara

synthercat said

Integrity checks gives me this output:

> Task: checkIntegrity
- Unable to check places.sqlite integrity: Error: Error(s) encountered during statement execution: database disk image is malformed

I'm sorry to hear about this. If you haven't already, I always suggest first doing a normal shutdown and restart of Windows to make sure this isn't simply an issue of a locked file.

The usual approach to a malformed database file is to remove it and let Firefox start from scratch. Your history will be lost, but Firefox will attempt to restore your last automatic bookmark backup. Sync is a factor here, since I don't know how Sync will merge the restored bookmarks and what is in your account. You might want to wait for a volunteer more familiar with Sync to comment on that.

more options

lol I can't believe people try to steal email address that way but I guess it works with some. Anyway let's focus on what's important here. Thank you for your time and support. I rebuilded my profile and so far everything seems to be fine. I will try to access my profile from my linux partition to see how that goes too.