Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Since upgrading to FF 66 Netflix videos don't play.

  • 3
  • 1 nwere nsogbu anwere nsogbu a
  • 17 views
  • Nzaghachi ikpeazụ nke HLMSPL

HLMSPL
HLMSPL
more options

I had no problem playing Netflix videos before FF 66. I'm now on FF 66.0.1. I disabled all add-ons, restarted FF to no avail. This issue MIGHT be DRM related since preview vids play correctly in Netflix. They aren't DRM controlled. The full videos, which are DRM controlled, do not play. 'Play DRM-Controlled Content' is checked in my FF settings. I can play full videos as expected in Chrome. I prefer not to for obvious reasons. The NF error code is F7701-1003. The msg is 'There appears to be a problem with Firefox which is preventing Netflix from starting playback'. I've gone through the steps that NF suggest for this issue. Doing that doesn't resolve the issue.

I had no problem playing Netflix videos before FF 66. I'm now on FF 66.0.1. I disabled all add-ons, restarted FF to no avail. This issue MIGHT be DRM related since preview vids play correctly in Netflix. They aren't DRM controlled. The full videos, which are DRM controlled, do not play. 'Play DRM-Controlled Content' is checked in my FF settings. I can play full videos as expected in Chrome. I prefer not to for obvious reasons. The NF error code is F7701-1003. The msg is 'There appears to be a problem with Firefox which is preventing Netflix from starting playback'. I've gone through the steps that NF suggest for this issue. Doing that doesn't resolve the issue.

Asịsa ahọpụtara

Do you have history to be remembered?

Gụọ azịza a na nghọta 👍 1

All Replies (3)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Asịsa Ahọpụtara

Do you have history to be remembered?

HLMSPL
HLMSPL Jụọ onye nwe ya ajụjụ
more options

TyDraniu said

Do you have history to be remembered?

I had History disabled. After reading your question I enabled it and restarted FF. NF videos are playing properly now. Thank you!

Edeziri site na HLMSPL

HLMSPL
HLMSPL Jụọ onye nwe ya ajụjụ
more options

p.s. it seems odd that Remember History has to be enabled for this. I seem to remember having it disabled in pre-66 releases. Maybe I'm wrong. :) Thanks again.

Edeziri site na HLMSPL