Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do my options settings not stay where I set them?

  • 4
  • 1 nwere nsogbu anwere nsogbu a
  • 4 views
  • Nzaghachi ikpeazụ nke hroth7

more options

My save logins and passwords setting and my history setting does not stay where I set them. When I log back in my logins and passwords is unchecked and history reverts to use custom settings after being set to remember history.

My save logins and passwords setting and my history setting does not stay where I set them. When I log back in my logins and passwords is unchecked and history reverts to use custom settings after being set to remember history.

All Replies (4)

more options

That sounds like a corrupted Browser issue. What and how did you update firefox? And what addons do you have and security software is installed?

more options

Firefox updates automatically. No add-on's. Trend micro security. I have all this same stuff on my other computer running the same os widows 10 without the same problem.

more options

Hi hroth7, Trend Micro's password manager disables the built-in Firefox one between sessions. If you don't use Trend Micro's password manager, you might be able to disable it (if it's part of a suite) or uninstall it (if it's a separate program in the Windows Control Panel).

Regarding Custom settings, Firefox will show that if anything listed under that section has been changed from the defaults. If you review that section and everything looks the way you want it, don't worry about the selector changing.

more options

I uninstalled the Trend Micro password manager which I was not using anyway and all is working as inputted. Thanks for the tip. God Bless!