Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Why at times FF doesn't shut down when I close the program?

  • 1 nzaghachinzaghachi
  • 2
  • 6 views
  • Nzaghachi ikpeazụ nke FredMcD

jah1350
jah1350
more options

I close FF and it shuts down on the screen. At times when I try to start FF again (either by clicking the icon or a url - FF is my default browser). I start task manager and it does not show in "APPS" nor does it show in "BACKGROUND PROCESSES" or "WINDOW PROCESSES." I then start a program called "WINPATROL" (great program) - click on a tab "ACTIVE TASKS" which list all programs running on the PC. I find Firefox currently running after I closed the program. I "kill" the process via Winpatrol which stops the process. Try again and now FF starts up with no problem. using ver 58.0.1, on a Windows 10 Home 64bit system

I close FF and it shuts down on the screen. At times when I try to start FF again (either by clicking the icon or a url - FF is my default browser). I start task manager and it does not show in "APPS" nor does it show in "BACKGROUND PROCESSES" or "WINDOW PROCESSES." I then start a program called "WINPATROL" (great program) - click on a tab "ACTIVE TASKS" which list all programs running on the PC. I find Firefox currently running after I closed the program. I "kill" the process via Winpatrol which stops the process. Try again and now FF starts up with no problem. using ver 58.0.1, on a Windows 10 Home 64bit system

All Replies (1)

FredMcD
FredMcD
more options

Did you get any error or crash reports?

How to crash Firefox (All Systems); Instructions here; https://developer.mozilla.org/en-US/docs/Mozilla/How_to_report_a_hung_Firefox

This link has a program that can crash Firefox.