Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

I lost a month of Thunderbird e-mails on my computer. from 10.2-11.7

  • 3
  • 1 nwere nsogbu anwere nsogbu a
  • 2 views
  • Nzaghachi ikpeazụ nke christ1

kalamburb
kalamburb
more options

I tried to look at my e-mails and I noticed at 10.2-11.7 all e-mails are indexed but without content - no text no attachment (or attachment index is present but it points and opens another attachment). From time to time I compress e-mails and there was a moment Thunderbird crashed (it seems on 10.2).

Any knowledge about such trouble. Best regards.

K.

I tried to look at my e-mails and I noticed at 10.2-11.7 all e-mails are indexed but without content - no text no attachment (or attachment index is present but it points and opens another attachment). From time to time I compress e-mails and there was a moment Thunderbird crashed (it seems on 10.2). Any knowledge about such trouble. Best regards. K.

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options
Any knowledge about such trouble.

I'm not sure what exactly your question is. If the messages are gone you can rebuild the global database, so that those messages won't show up in search results anymore. https://support.mozilla.org/kb/rebuilding-global-database

kalamburb
kalamburb Jụọ onye nwe ya ajụjụ
more options

Thank you for the response. I wanted to, well, get back the messages - their content. I want to rebuild the global database and that I save these messages and that index is well pointed. For the moment I only have index without content - blank window for message... Best regards! K.

christ1
christ1
  • Top 25 Contributor
more options

Check this article for clues why your messages got lost. http://kb.mozillazine.org/Disappearing_mail

Beyond that your best bet would be to restore the lost messages from a backup. Did you create a backup of your Thunderbird profile folder prior to the incident?