Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My email was switched to AOL from Verizon. Now all emails greater than 3 1/2 years old disappeared!!! HELP! How do I stop this!

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 5 views
  • Nzaghachi ikpeazụ nke Zenos

more options

DOES AOL reach into my Thunderbird Inbox and delete all emails older than 3.5 years??????? I have legal documents that were erased without my consent!

DOES AOL reach into my Thunderbird Inbox and delete all emails older than 3.5 years??????? I have legal documents that were erased without my consent!

All Replies (1)

more options

Was it POP or IMAP? Had you given any thought as to where these valuable documents were actually stored? Had you not sought a way to make backups or archive them independently?

If it was IMAP then the messages were in all likelihood stored on your provider's server, not on your own computer. If so, when you changed providers, you lost access to them when you switched to a different server.