We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

trying to change my password results in "invalid password"; what is to do?

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 3 views
  • Nzaghachi ikpeazụ nke Happy112

hdhoepp
hdhoepp
more options

There was an unauthorized access to my account. When I tried to change my password (which included letters and numbers) I always received the message "invalid password. I tried several other combinations: the same answer. It is noewhere explaind what a password should look like. What is to do?

There was an unauthorized access to my account. When I tried to change my password (which included letters and numbers) I always received the message "invalid password. I tried several other combinations: the same answer. It is noewhere explaind what a password should look like. What is to do?

Asịsa ahọpụtara

Hi   !
Before trying to change your password: Have you indicated that you want to   change   your password   ? Untill you do,   you will keep getting this   'invalid password'   message   ......

Gụọ azịza a na nghọta 👍 0

All Replies (2)

FredMcD
FredMcD
more options

hdhoepp said

There was an unauthorized access to my account.

Most login pages have a Forgot Password link. Use it, and change your password to something else. If there is still a problem, contact its support.

Happy112
Happy112
more options

Asịsa Ahọpụtara

Hi   !
Before trying to change your password: Have you indicated that you want to   change   your password   ? Untill you do,   you will keep getting this   'invalid password'   message   ......