Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

I refreshed firefox browser in hopes to fix crashes that happen almost daily and now I can't add back all my bookmarks that are saved in a folder.

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke alex_mayorga

lemieux
lemieux
more options

Firefox kept crashing so followed prompts to rectify. Prompts created folder called "old fire fox data" however I never received direction on how to insert into the refreshed browser.

Firefox kept crashing so followed prompts to rectify. Prompts created folder called "old fire fox data" however I never received direction on how to insert into the refreshed browser.

Asịsa ahọpụtara

¡Hola!

A Firefox reset should automatically preserve all of your bookmarks.

Please confirm whether your bookmarks are present in Firefox.

If not, please see Restore bookmarks from backup or move them to another computer and Recover lost or missing Bookmarks.

Please let us know if this solves your question.

¡Gracias!

Gụọ azịza a na nghọta 👍 0

All Replies (1)

alex_mayorga
alex_mayorga
  • Moderator
more options

Asịsa Ahọpụtara

¡Hola!

A Firefox reset should automatically preserve all of your bookmarks.

Please confirm whether your bookmarks are present in Firefox.

If not, please see Restore bookmarks from backup or move them to another computer and Recover lost or missing Bookmarks.

Please let us know if this solves your question.

¡Gracias!