Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox randomly redirecting to homepage

  • 5
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke cor-el

more options

Since the latest update, Firefox has begun redirecting to the homepage at random intervals. I haven't had any issues before the latest update. The problem worsens whenever I have to type into boxes on any website, including this one. Occasionally, it will also open a new window. Any idea what could be causing this?

Since the latest update, Firefox has begun redirecting to the homepage at random intervals. I haven't had any issues before the latest update. The problem worsens whenever I have to type into boxes on any website, including this one. Occasionally, it will also open a new window. Any idea what could be causing this?

All Replies (5)

more options

What are you using as your home page?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

more options

The homepage is the default Firefox page

The problem is still there in Safe Mode. At the moment it is showing up with opening multiple Firefox windows in the background after restarting the computer, then re opening Firefox.

Edeziri site na djtredrea

more options

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

more options

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: