Firefox crashes
Firefox crashes upon start-up, even after clean installation, even when trying to launch in safe mode. Crash ID: bp-69e4eb76-cc0d-4ed6-9977-a942f2151210 Crash ID: bp-c97ad4a2-eb2f-4729-9a94-965312151210
Asịsa ahọpụtara
Product Firefox Version 42.0 Build ID 20151029151421 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1
Signature qipcap.dll
qipcap.dll = Websense Data Endpoint
icudt55.dll = International Components for Unicode
NSCFA.DLL = Samsung
nsccor03.dll = Samsung
procmon.dll = Samsung
Anywall3.dll = Samsung
icatcdll.dll = ESCORT = Samsung
Disable Samsung and Websense programs.
If you have problems with current Shockwave Flash plugin versions then check this:
- see if there are updates for your graphics drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also:
Gụọ azịza a na nghọta 👍 0All Replies (2)
¡Hola!
This seems to be caused by "WebSense Content filtering" per https://bugzilla.mozilla.org/show_bug.cgi?id=682912
Can you please try uninstalling it or disabling it and see if the crashes go away?
Let us know how it goes.
¡Gracias!
Asịsa Ahọpụtara
Product Firefox Version 42.0 Build ID 20151029151421 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1
Signature qipcap.dll
qipcap.dll = Websense Data Endpoint
icudt55.dll = International Components for Unicode
NSCFA.DLL = Samsung
nsccor03.dll = Samsung
procmon.dll = Samsung
Anywall3.dll = Samsung
icatcdll.dll = ESCORT = Samsung
Disable Samsung and Websense programs.
If you have problems with current Shockwave Flash plugin versions then check this:
- see if there are updates for your graphics drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also: