Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I updated a few months ago, haven't been able to access emails every since.

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke christ1

more options

I get the following on all my accounts:

Timestamp: 12/4/2015 8:59:56 AM Error: An error occurred during a connection to voda25.vodahost25.com:993.

SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message.

(Error code: ssl_error_weak_server_ephemeral_dh_key)

I get the following on all my accounts: Timestamp: 12/4/2015 8:59:56 AM Error: An error occurred during a connection to voda25.vodahost25.com:993. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. (Error code: ssl_error_weak_server_ephemeral_dh_key)

All Replies (1)

more options

The error means your email provider's server is not properly configured and exposes you to the LogJam attack. Thunderbird is trying to prevent that. https://weakdh.org/

As a workaround you can install this add-on. https://addons.mozilla.org/en-US/firefox/addon/disable-dhe/

Note, this will allow you to connect to the server in a secure way, but it doesn't address the underlying problem of the server still being vulnerable.

Check this article if you are having difficulties installing the add-on for Thunderbird. http://xenos-email-notes.simplesite.com/416814616