Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

folder missing from list panel

  • 3
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke christ1

more options

My main folder no longer shows up on the left folder panel. The emails and their content are in the database when the Sqlite file is viewed from s 3rd party app. The Thunderbird search app finds the emails, but when you open the email, there is no content.

My main folder no longer shows up on the left folder panel. The emails and their content are in the database when the Sqlite file is viewed from s 3rd party app. The Thunderbird search app finds the emails, but when you open the email, there is no content.

Asịsa ahọpụtara

Glad you were able to fix the problem. And you appear to be one of the few people who actually bother to create a backup, as opposed to many others. Can you then mark your response as 'Solution' for the thread please? Thank you.

Gụọ azịza a na nghọta 👍 0

All Replies (3)

more options
My main folder no longer shows up on the left folder panel.

I have no idea what your 'main folder' is. Can you provide more details? You may also want to provide a screenshot of your problem. http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

The emails and their content are in the database when the Sqlite file is viewed from s 3rd party app.

Thunderbird does not store messages in sqlite format, it uses mbox.

The Thunderbird search app finds the emails, but when you open the email, there is no content.

What you see is probably the information from the search index.

Edeziri site na christ1

more options

Thanks for the reply. I was able to restore it by using an older backup (I'm gonna do it more often) and then copying the current Sqlite index and mail folder into the folder.

My "main" folder was my main email account that Thunderbird renamed "main" since I selected it. Basically, my most active email account entirely disappeared.

It's interesting that thunderbird does not store the emails in the sqlite database. Using a sqlite viewer, I could see the entire emails.

Thanks for your help.

more options

Asịsa Ahọpụtara

Glad you were able to fix the problem. And you appear to be one of the few people who actually bother to create a backup, as opposed to many others. Can you then mark your response as 'Solution' for the thread please? Thank you.