Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Redirecting to js page in MAC.Don't know why?

  • 2
  • 2
  • 3 views
  • Nzaghachi ikpeazụ nke cor-el

more options

Hi Team,

I have designed a website to one of my client.

Here is the link http://www.myappdemo.net/waletazo/

When i open the link in MAC it is redirecting to different link like screenshot attached. I don't know why? When i click back button in firefox browser it is showing the correct website.

Its working fine in windows desktop version.

Hi Team, I have designed a website to one of my client. Here is the link http://www.myappdemo.net/waletazo/ When i open the link in MAC it is redirecting to different link like screenshot attached. I don't know why? When i click back button in firefox browser it is showing the correct website. Its working fine in windows desktop version.

All Replies (2)

more options

Hi basanth, Currently there is not a picture attached so I am not sure what you are seeing. On my beta version of Firefox on a Mac I am not seeing a redirect in this link. However I have two suggestions: If it is not happening on more than one computer, consider a malware scan or investigating content filters or proxy/firewalls that are also on the computer this is happening for.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window