A site that I used to be able to log into, won't open to the log in page anymore.
A site that I place orders with for my business used to not give me any problems. Recently, Firefox won't open the log in page when I select the link for me to place orders. It opens fine in other browers. The current page just sits idle with the tab searching for the one I selected...forever.
A site that I place orders with for my business used to not give me any problems. Recently, Firefox won't open the log in page when I select the link for me to place orders. It opens fine in other browers. The current page just sits idle with the tab searching for the one I selected...forever.
All Replies (1)
What is the link to the public area?
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.