My bank merged with another bank and each time I logon a window from them tells me my browser has security concerns and needs to be updatedneeds to be updated.
I've attempted to update my browser and it tells me I'm up to date. But the "Looks like you're using an older version of Firefox" remains on the screen after update attempt.
I'm using Windows XP....is that causing the problem?
All Replies (3)
Your user agent identifies you as Firefox 28 on Windows NT 4
- Mozilla/5.0 (Windows NT 4.0; rv:28.0) Gecko/20100101 Firefox/28.0
Make sure that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.
See this for issues with the user agent:
- https://support.mozilla.org/kb/Finding+your+Firefox+version
- https://support.mozilla.org/kb/websites-say-firefox-outdated-or-incompatible
If you really run Firefox 28 then you need to update to the latest release.
You can find the full version of the current Firefox 35.0 release in all languages and for all Operating Systems here:
I received a response telling me "my computer does not meet the requirements for updating to Firefox 35."
AVG is telling me it has detected high memory usage.
What Windows XP service pack do you have installed?
If you have Windows XP with service pack 2 or 3 then you should be able to run the latest Firefox releases.
Did you check the "Compatibility" tab in the Firefox desktop shortcut?