Firefox update just hangs, the update does not complete. Why is this? Please help.
Hi!
I hope someone can help me.
My firefox update never completes, it just hangs.
The updating screen says, 'downloading firefox, connecting to the update server'.
One time I left my computer and it was still 'updating' 5 hours later. I have a Mac OS X 10.9.4. and firefox 30.0.
Any ideas what is going wrong?
All Replies (1)
If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox application and save the disk image file to the desktop
- Firefox 32.0.1: https://www.mozilla.org/en-US/firefox/all.html
- Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re)install
- Install the new version that you have downloaded
- https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.