Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

After downloading FF 20, I cannot use Private Browsing.

  • 8 balas
  • 7 memiliki masalah ini
  • 3 kunjungan
  • Balasan terakhir oleh cor-el

more options

Good Morning I cannot use Private Browsing since downloading FF 20. I have Win7/64 bit Home Premium. I checked the Help articles, but this directs me to the "Firefox Button" at the top of the window. I do not have this button. I would be grateful for advice, as I find private Browsing very useful. Thanks for a brilliant, ever-improving Browser.

Good Morning I cannot use Private Browsing since downloading FF 20. I have Win7/64 bit Home Premium. I checked the Help articles, but this directs me to the "Firefox Button" at the top of the window. I do not have this button. I would be grateful for advice, as I find private Browsing very useful. Thanks for a brilliant, ever-improving Browser.

Solusi terpilih

Hi raycer27 How to find Private Browsing now: <File> <New Private Window> Sounds simple, doesn't it? Well it stumped me too at first! Hope that helps.

Baca jawaban ini dalam konteks 👍 7

Semua Balasan (8)

more options

Hi Robzere

Try reinstall your browser. The Private Browsing is a feature in the FF20 aswell, so it must be an installation issue. Let me know if it helps. If not try the following Start -> Control Panel -> Add/delete programs -> Right click on FF and click repair and run it.

more options

Hi cityof ulysees and thanks for your swift, informative response. I am ashamed to say that I had not looked hard enough to find the new way to use Private browsing, which is much easier to use. If I had checked <File> <New Private Window> I would have found it before asking the question. My apologies and my thanks!

more options

I did this and found no such tab allowing me to select "repair". I still would like to go back to the old way of being able to select it on my own.

more options

Solusi Terpilih

Hi raycer27 How to find Private Browsing now: <File> <New Private Window> Sounds simple, doesn't it? Well it stumped me too at first! Hope that helps.

more options

Thanks Robzere!

more options

No worries, glad to be of assistance!

more options

Thanks so much. this worked great. Now, how do I 'restore' my open windows in my previous/non-private session? Thanks so much.

more options

You can check if there as recently closed windows.

  • History > Recently Closed Tabs/Windows

Note that you do not have to close the normal window(s) when starting a New Private Window.