Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Trouble loading Firefox. Have message that states Download is complete. Click on exe file, click on run. Timepiece flips a few times, but no Firefox icon.

  • 3 balas
  • 1 memiliki masalah ini
  • 3 kunjungan
  • Balasan terakhir oleh cor-el

pburcat
pburcat
more options

I have downloaded Firefox, at least it appears as it has downloaded, as message is received stating it is downloaded. I click on .exe and I receive the "run" screen. I click on run and the timepiece flips a number of times and then stops. No icon, no Firefox listing in Programs.

I have downloaded Firefox, at least it appears as it has downloaded, as message is received stating it is downloaded. I click on .exe and I receive the "run" screen. I click on run and the timepiece flips a number of times and then stops. No icon, no Firefox listing in Programs.

Semua Balasan (3)

smo
smo
more options

have a look at this article: installing firefox on windows. Do I understand it correctly, you get to point 3 and past it, but not to point 4?

pburcat
pburcat Pemilik pertanyaan
more options

Thank you SMO for your suggested fix. No, I do not get to "point 3." I have been able to get to the "run" tab, but after a few moments nothing further occurs. I do not get to the Mozilla Firefox Setup Wizard screen. The download appears to have taken place, but the installation program is not running.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable your anti-virus software temporarily to see if that makes the installer run properly.