Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Firefox crashes

  • 2 balas
  • 2 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh vanderlyle

vanderlyle
vanderlyle
more options

Firefox crashes unexpectedly. Sometimes it will crash immediately after opening. Other times it crashes once you click on a link or try to access a website. The problem persists in safe mode.

Firefox crashes unexpectedly. Sometimes it will crash immediately after opening. Other times it crashes once you click on a link or try to access a website. The problem persists in safe mode.

Semua Balasan (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

vanderlyle
vanderlyle Pemilik pertanyaan
more options

It didn't work. Firefox crashed with the new profile. Also ran Malewarebytes and a hard drive check but everything was clean.