We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Firefox crashes

  • 2 balas
  • 9 memiliki masalah ini
  • 3 kunjungan
  • Balasan terakhir oleh carolmello

carolmello
carolmello
more options

Every time I try to open firefox either in safe mode or regular it crashes and won't open.

Every time I try to open firefox either in safe mode or regular it crashes and won't open.

Solusi terpilih

https://crash-stats.mozilla.com/report/index/e316ecfe-d3b7-40ed-bd5e-c3e622111127

The crash report you gave looks to be caused by a older version of Roboform (7.6.1 or older) even though you have Firefox 8.0.1. In the modules part of crash report it looks to be Roboform 7.5.2.0

http://www.roboform.com/support/news

Baca jawaban ini dalam konteks 👍 1

Semua Balasan (2)

James
James
  • Moderator
  • Top 10 Contributor
more options

Solusi Terpilih

https://crash-stats.mozilla.com/report/index/e316ecfe-d3b7-40ed-bd5e-c3e622111127

The crash report you gave looks to be caused by a older version of Roboform (7.6.1 or older) even though you have Firefox 8.0.1. In the modules part of crash report it looks to be Roboform 7.5.2.0

http://www.roboform.com/support/news

Diperbarui oleh James pada

carolmello
carolmello Pemilik pertanyaan
more options

Thanks that's what it was. I thought I had updated that but didn't have the current version. Thanks so much.