We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

My laptop died. I have a new one now. I had to download firefox. There are no bookmarks. Have I lost my bookmarks forever?

annelledunn
annelledunn
more options

While my husband was in the hospital, my laptop died. A friend was able to retrieve the information on it. However, the new laptop that I have did not have firefox. I had to download it and run it. My bookmarks from my old laptop are not in this version. Does that mean I will not have the bookmarks?

While my husband was in the hospital, my laptop died. A friend was able to retrieve the information on it. However, the new laptop that I have did not have firefox. I had to download it and run it. My bookmarks from my old laptop are not in this version. Does that mean I will not have the bookmarks?

Semua Balasan (1)

the-edmeister
the-edmeister
  • Moderator
more options

Was your friend able to recover the correct information?
What types of data or files names did that friend save for you?

http://support.mozilla.com/en-US/kb/Backing+up+your+information

https://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile