Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Error message

  • 3 balas
  • 0 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh TyDraniu

abrooks1
abrooks1
more options

Hi, I received this error message today-- error: platform version '111.0.1 is not compatible with minVersion >= 111.0 maxVersion <= 111.0

I tried restarting my machine. Same error so I tried to do a refresh of Firefox and I got the same error before the refresh started. So I tried to uninstall and it won't unistall...gets the same error message.

Any ideas? Thanks Amy

Hi, I received this error message today-- error: platform version '111.0.1 is not compatible with minVersion >= 111.0 maxVersion <= 111.0 I tried restarting my machine. Same error so I tried to do a refresh of Firefox and I got the same error before the refresh started. So I tried to uninstall and it won't unistall...gets the same error message. Any ideas? Thanks Amy

Solusi terpilih

Download full installer from https://www.mozilla.org/en-US/firefox/all/#product-desktop-release and try to install it.

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (3)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Solusi Terpilih

Download full installer from https://www.mozilla.org/en-US/firefox/all/#product-desktop-release and try to install it.

abrooks1
abrooks1 Pemilik pertanyaan
more options

Hi, thanks for the quick response. I have downloaded the installer but I thought I should uninstall the old version first. Which it won't let me do. Should I go ahead and install with the old version still installed?

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Yes, go ahead.