Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Problem adding Gmail IMAP acct to TB

  • 4 balas
  • 0 memiliki masalah ini
  • 6 kunjungan
  • Balasan terakhir oleh Matt

howe.jf
howe.jf
more options

When I try to add an additional Gmail IMAP acct to TB, TB finds the configuration in Mozilla ISP database. When I click the Done button below, an accounts.google popup windows opens saying "Sign in with your Google Account". The account email address is correctly shown in the box below, but when I click Next (to progress to the password screen), the box is cleared. So, I can never get to the password screen because it seems Google doesn't recognize the account. It's so weird. Any ideas/suggestions gratefully received.

Background info: - This account is valid and signed in/working in on multiple other devices - The account has Google 2SV (2-step verification) activated - The email address and password have been correctly entered - I'm running latest version of TB on Win 10 PC. - I have 4 other Gmail accts syncing email to TB just fine under IMAP.

The URL for the accounts.google popup window is below:

https://accounts.google.com/ServiceLogin?continue=https%3A%2F%2Faccounts.google.com%2Fsignin%2Foauth%2Flegacy%2Fconsent%3Fauthuser%3Dunknown%26part%3DAJi8hAM6O3TMwzkjKUbevk8YjZISn2cEipi5oWbPdJTSVEzB5fzDCau-UhovwcSkRdHkUqjNqkJqG3lp1y0hOLfNf8f4l0Yo1b41FvevixqfZGoAsXEOFWlCls9-GiCVItS5RI3A3embh7jpQAoceU1-ybmhkOHsE4a9Cwp0BQXkKpKnJHzQfALpdIkNXs1wlXC5p6UpC3IQp-VhYURdm--txgd_3zWbnXH2PpQYIxE_2oMBZk4yS_eJvcXrBGGRre2qOqUwgicqVXQ5i86MkJ4IDc1fc6LfoPTdaFlp1GGnhbb-p4FLd8BdHqOqs-PcPQ-x-VF6G9yrts97yxYsUM20UIjmds4oy6Xc7BEyTwjEg5O6IXGSMLixrAwUuxt3kli1e9slepWMLZv72xZgBM63lMPmRRISJixCi8QfyaLnZGyxc7tZdMZMqOcIOSN4fPZbJwToiZuOLbOD9IVUamGsJQd4jxE33w%26as%3DS-1525975062%253A1667071197737182%26client_id%3D406964657835-aq8lmia8j95dhl1a2bvharmfk3t1hgqj.apps.googleusercontent.com%23&sacu=1&passive=1209600&oauth=1&Email=jfh.trash%40gmail.com

When I try to add an additional Gmail IMAP acct to TB, TB finds the configuration in Mozilla ISP database. When I click the Done button below, an accounts.google popup windows opens saying "Sign in with your Google Account". The account email address is correctly shown in the box below, but when I click Next (to progress to the password screen), the box is cleared. So, I can never get to the password screen because it seems Google doesn't recognize the account. It's so weird. Any ideas/suggestions gratefully received. Background info: - This account is valid and signed in/working in on multiple other devices - The account has Google 2SV (2-step verification) activated - The email address and password have been correctly entered - I'm running latest version of TB on Win 10 PC. - I have 4 other Gmail accts syncing email to TB just fine under IMAP. The URL for the accounts.google popup window is below: https://accounts.google.com/ServiceLogin?continue=https%3A%2F%2Faccounts.google.com%2Fsignin%2Foauth%2Flegacy%2Fconsent%3Fauthuser%3Dunknown%26part%3DAJi8hAM6O3TMwzkjKUbevk8YjZISn2cEipi5oWbPdJTSVEzB5fzDCau-UhovwcSkRdHkUqjNqkJqG3lp1y0hOLfNf8f4l0Yo1b41FvevixqfZGoAsXEOFWlCls9-GiCVItS5RI3A3embh7jpQAoceU1-ybmhkOHsE4a9Cwp0BQXkKpKnJHzQfALpdIkNXs1wlXC5p6UpC3IQp-VhYURdm--txgd_3zWbnXH2PpQYIxE_2oMBZk4yS_eJvcXrBGGRre2qOqUwgicqVXQ5i86MkJ4IDc1fc6LfoPTdaFlp1GGnhbb-p4FLd8BdHqOqs-PcPQ-x-VF6G9yrts97yxYsUM20UIjmds4oy6Xc7BEyTwjEg5O6IXGSMLixrAwUuxt3kli1e9slepWMLZv72xZgBM63lMPmRRISJixCi8QfyaLnZGyxc7tZdMZMqOcIOSN4fPZbJwToiZuOLbOD9IVUamGsJQd4jxE33w%26as%3DS-1525975062%253A1667071197737182%26client_id%3D406964657835-aq8lmia8j95dhl1a2bvharmfk3t1hgqj.apps.googleusercontent.com%23&sacu=1&passive=1209600&oauth=1&Email=jfh.trash%40gmail.com

Solusi terpilih

I guess you have cookies disabled.

https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20

Baca jawaban ini dalam konteks 👍 1

Semua Balasan (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Solusi Terpilih

I guess you have cookies disabled.

https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20

howe.jf
howe.jf Pemilik pertanyaan
more options

Matt: thanks for the suggestion. You are correct. I didn't realize I had to enable cookies in TB -- I was thinking you were referring to my browser. Many thanks. All good now.

Diperbarui oleh howe.jf pada

howe.jf
howe.jf Pemilik pertanyaan
more options

in error

Diperbarui oleh howe.jf pada

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Just an FYI. Nothing in your default browser should impact the process.

The browser used is "Thunderbird". Using a "User Agent" of Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Thunderbird/102.3.3 The agent being of course version and operating system dependent.