We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

TB frequently rebuilding indexes

  • 6 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Wayne Mery

more options

Running TB 78.4.0 (64 bit) on Win 8.1 Several times per hour, on clicking on an email folder, the display is not updated and TB says at the bottom 'rebuilding indexes'. This can happen on several folders at the same time. Often, but not always, when the folder comes available again after a while, I found that the retention settings for that folder have been set back to the default. So far I've tried:

  • disabled antivirus (whitelisted the profile directory and also disabled pop3/imap scan)
  • restarted in safe mode
  • checked that Windows indexing was disabled
  • tried various settings on 'Compact all folders when it will save over xxx'
  • tried various settings on email download frequency
  • cleared TB cache
  • clicked on 'repair folder' on each folder

Any suggestion is welcome...

Running TB 78.4.0 (64 bit) on Win 8.1 Several times per hour, on clicking on an email folder, the display is not updated and TB says at the bottom 'rebuilding indexes'. This can happen on several folders at the same time. Often, but not always, when the folder comes available again after a while, I found that the retention settings for that folder have been set back to the default. So far I've tried: * disabled antivirus (whitelisted the profile directory and also disabled pop3/imap scan) * restarted in safe mode * checked that Windows indexing was disabled * tried various settings on 'Compact all folders when it will save over xxx' * tried various settings on email download frequency * cleared TB cache * clicked on 'repair folder' on each folder Any suggestion is welcome...

Semua Balasan (6)

more options

To be more precise, TB says at the bottom 'building summary file for <folder>' when that happens

more options

Do you run ccleaner? And what antivirus is installed?

more options

I have not run ccleaner recently; should I try that? Antivirus is Avira Security ver 1.0.39.12408

more options

I suggest you rebuild the folders by backing up the current messages, deleting the mbox and msf files for the folder, then restarting TB with newly created folders.

http://kb.mozillazine.org/Compacting_folders#Real_fix

more options

I've run ccleaner on the registry and it deleted a few broken references to TB. Since then the situation is much improved. I'll report back if it starts again. Thanks

more options

Thanks for the update. However, I would not expect registry changes to help performance, or help what you describe.