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Legitimate mail is treated as junk and going to my junk mail folder

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  • 1 memiliki masalah ini
  • 6 kunjungan
  • Balasan terakhir oleh gatkeepers

gatkeepers
gatkeepers
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Mail from known recipients is going to my junk mail folder when my junk mail controls are correctly set in Settings. Adaptive learning is turned on too.

Mail from known recipients is going to my junk mail folder when my junk mail controls are correctly set in Settings. Adaptive learning is turned on too.

Semua Balasan (3)

Stans
Stans
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Mark them as not junk, so that Thunderbird's adaptive learning "learns" those messages are not junk.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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see https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages

gatkeepers
gatkeepers Pemilik pertanyaan
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I would be good if marking them would make Thunderbird's adaptive learning "learn" those messages are not junk.